Privacy policy and Terms of use

We hereby inform the visitors of Banca Intesa a.d. Beograd website (hereinafter: the website) that their visit is anonymous and that the Bank does not collect information that would allow their identification (such as name and surname, e-mail address), as well as the website users who provide their personal information that their information is processed in accordance with the rules set out below and the provisions of applicable laws of the Republic of Serbia.

The information collected through the contact form (name, surname, email, telephone number, city) will be used by the Bank for the purpose of preparing and informing the user about the offer of a particular product, arranging a meeting with the user regarding that offer and sending answers to the user's queries, over a period of time needed to fulfil the purpose. The information thus collected will not be disclosed by the Bank to third parties. Detailed information about how personal data is processed and the user rights are presented in the document Information on personal data processing (which you can download below this text). By clicking the "Submit" button, the user agrees to the processing of their personal data as described.

Banca Intesa a.d. Beograd mobile applications access mobile phone camera for activation thereof and additional verification. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

For the purpose of users' security, the applications collect device ID information and applications installed on your device to check if there are any malicious apps installed. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

The application receives and processes SMS messages for the purpose of activating the application. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

If allowed by the user, the location of the device is used to provide the user with information about the payment transaction location and the nearest branch or ATM device. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

The Bank processes personal data to the extent necessary to fulfil the purpose of the processing, and it is stored for as long as it is necessary to fulfil the purpose, except when the Bank is bound by the law to keep it longer.

The Bank protects data confidentiality by taking appropriate organisational, technical and personnel measures to ensure the security of the data and to protect it from any accidental or unlawful destruction, accidental loss, misuse, prohibited disclosure or access and any other form of unlawful processing.