Why is Banca Intesa Soft POS the right choice?
You should also know this
Banca Intesa Soft POS is an application that allows you to use your mobile device (mobile phone or tablet) to accept payment cards (Visa, Mastercard) and IPS payments.
The prerequisite for use is that your Android* device has an up-to-date operating system (version 5.0 and later), as well as the possibility of contactless connection, i.e. it supports NFC technology.
The service can be used by Bank clients, legal entities and entrepreneurs.
To use the Banca Intesa Soft POS application, only a few steps are required:
- registration for use the service at the bank
- downloading Banca Intesa Soft POS application from the Play Store
- logging into the application with the parameters you received from the bank and that's it - a world of more efficient business is in front of you
*service is not available on Huawei devices
If you are interested in the Banca Intesa Soft POS application, for any additional information contact us at: softpos@bancaintesa.rs or fill in the contact form.
You are interested?
If you are interested in Banca Intesa Soft POS application, for any additional information contact us in one of the following ways:
- in the Bank with your small business adviser
- by sending an email to softpos@bancaintesa.rs
- by filling in the CONTACT FORM


USER GUIDE
Reversal of transactions at Banca Intesa POS terminals
In order to improve the quality of service and increase the satisfaction of our clients, we have improved the process of submitting requests for cancellation of transactions, which occurred at the POS and E-Commerce points of sale of Banca Intesa ad Beograd.
In cases where it is necessary to cancel transactions (partial or in full) made on the Bank's POS terminals, within your sales points, a unified Request form will be used and it is available for download on the Bank's website, at the following link.
If it concerns transactions made at the E-Commerce point of sale, the new unified request form will be used only for installment transactions, as well as in cases where the attempt to cancel through the system is unsuccessful for some reason. The request is available for download on the Bank's website, at the link.
For other cases of cancellation of E-Commerce transactions, the mode of operation remains unchanged.
The new Request contains already predefined fields, which you can easily fill in with the data available to you in the daily and monthly reports on processed transactions and payments, delivered by the Bank, namely:
- Date of transaction (for transactions made at POS terminals) / Date of approval (transaction status Post authorization / Sale - for transactions made at E-Commerce points of sale)
- The amount of the original transaction
- Amount to be refunded
- Authorization number / Authorization ID
- TID / POS ID / Terminal ID
- The last 4 numbers of the payment card
- Installment number (optional for installment transactions)
In the future, requests for cancellation of transactions must be sent to the email address storno_pos@bancaintesa.rs.